Change company account

Modified on Tue, 27 Jun, 2023 at 5:18 PM

The company account profile page shows all the information regarding the account.

In order to edit the account's primary attributes, click on the "General" menu button. 

Account name

By clicking on the account name you can change the account name across the platform. A valid account name must follow the rules:

  • Must be between 1 to 50 characters long
  • Must be unique from other accounts' name
    Note: the following examples are all considered the same company name:
    • Example Company LLC
    • Example company LLC
    • Example-company LLC
    • example company_llc
    • examplecompanyllc
    • examplecompany llc
    • example cÖmpany llc
    • Éxample Company LLC

Account status

You can control the account status by clicking on the current account status toggle button under the account name.

  • Active - Valid for participating in events and viewing sessions.
  • Inactive - Blocked from participating in events and viewing sessions.
  • Suspended - Temporary blocked from participating in events and viewing sessions.

Account type

Under the "Account" section, you can modify the account type by selecting one of the supported account types:

  • Customer - General customer account with permission to participate in events and viewing sessions
  • Third Party - An account valid for invoices purposes only. Can be connected to other accounts as part of the Third Party section.
  • Supplier - An account marked for supplier access and information only. Cannot participate in events or viewing sessions.

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